
If you run a WordPress website long enough, chances are you’ll eventually encounter a message that every site owner dreads:
“There has been a critical error on this website.”
This WordPress critical error often appears without warning. One moment your site is working fine, and the next, both the frontend and admin dashboard become inaccessible. For business owners, bloggers, or cross-border eCommerce brands, this can be stressful — especially when the website plays a key role in sales, leads, or brand trust.
The good news is this:
a WordPress critical error is usually fixable, even if you’re not a developer.
In this guide, we’ll break down what a WordPress critical error really means, why it happens, and how to fix it step by step — in plain English. We’ll also share best practices to prevent it from happening again as your site grows.

A WordPress critical error means that PHP — the language WordPress is built on — encountered a fatal problem that stopped the site from running.
Instead of showing visitors a broken page or technical error logs, WordPress now displays a user-friendly message to protect sensitive information.
Behind the scenes, however, something serious has gone wrong.
Most commonly, a WordPress critical error is caused by:
Understanding the cause is the key to fixing it properly.

WordPress introduced this message to replace older “white screen of death” issues. While it looks vague, it’s actually a safety mechanism.
When WordPress detects a fatal error that could expose system details or crash the site entirely, it halts execution and shows the critical error notice instead.
In many cases, WordPress will also send an email to the site administrator with a debug link, which can help identify the exact file or plugin causing the problem.
Let’s look at the most frequent reasons this error appears.
Plugins extend WordPress functionality, but they’re also the #1 source of critical errors.
A plugin can cause issues when:
One bad update is often enough to bring down the entire site.
Themes control how your site looks and often include custom functions.
A critical error can occur if:
This is especially common with heavily customized or poorly maintained themes.
Your hosting server runs a specific PHP version. If your WordPress core, theme, or plugins aren’t compatible with it, a fatal error can occur.
For example:
WordPress websites consume memory when running plugins, themes, and scripts.
If your site exceeds the allocated memory limit, WordPress may crash and trigger a critical error.
This is common on:
Files can become corrupted due to:
When core WordPress files break, the system may no longer function correctly.

Now let’s walk through the most effective ways to fix a WordPress critical error, starting with the easiest and safest options.
WordPress often sends an email to the admin address with details about the error.
Look for:
If available, use this link to access your dashboard and deactivate the problematic component.
If the email doesn’t help, you can manually enable debugging.
This allows WordPress to show error details instead of the generic critical error message.
By reviewing the error output, you can often identify:
Debugging is one of the fastest ways to pinpoint the source of a WordPress critical error.
If you can’t access the admin panel, use FTP or your hosting file manager.
/wp-content/plugins folder to something like plugins_oldThis disables all plugins at once.
If the site loads again, the issue is plugin-related.
Rename the folder back and activate plugins one by one until the error returns.
If plugins aren’t the problem, the theme might be.
Using FTP or file manager:
If the site works afterward, your theme is causing the WordPress critical error.
Many critical errors are caused by memory exhaustion.
You can increase memory limits by:
wp-config.phpThis is especially important for:
Try switching PHP versions in your hosting dashboard.
If your site recently updated:
Always test carefully — PHP version changes affect the entire site.
If nothing else works, your WordPress core files may be damaged.
Reinstalling WordPress core:
This step often resolves stubborn WordPress critical error issues.
Fixing the error is only half the solution. Preventing it is even more important.
Here are best practices we recommend for long-term stability.
Never update everything at once.
Before updating:
This is especially critical for business and cross-border eCommerce websites.
Avoid:
Quality code dramatically reduces the risk of WordPress critical errors.
Don’t blindly upgrade PHP.
Instead:
Many critical errors happen simply because the site outgrows its hosting.
If your website is expanding internationally, adding languages, or handling more traffic, your infrastructure must scale accordingly.
When WordPress becomes part of your business operations, downtime is expensive.
At that stage, relying on trial-and-error fixes is risky.
A WordPress critical error is frustrating, but it’s also informative.
It often signals:
If your website supports international business, cross-border eCommerce, or brand growth, stability is not optional — it’s foundational.
At AIRSANG, we specialize in cross-border website design, WordPress optimization, and scalable site architecture.
We don’t just fix WordPress critical errors —
we help brands prevent them altogether by building:
If you’re dealing with recurring WordPress critical error issues — or want to build a site that won’t run into them as your business scales — AIRSANG is here to help.
Your website should support your growth, not interrupt it.
AIRSANG delivers cost-effective website design, brand visual identity, and e-commerce solutions. From Shopify and WordPress to Amazon product images, we help global brands build, elevate, and grow their online business.
Book a call to learn more about how our digital marketing agency can take your business to the next level.